Shipping Policy
Local Shipping (Malaysia):
- Delivery Time: We aim to deliver your order within 2-5 business days for West Malaysia and 5-7 business days for East Malaysia.
- Shipping Fees: Enjoy FREE Shipping on all orders above RM300 within West Malaysia. For East Malaysia, a small fee of RM75 will be applied at checkout.
- Tracking: Once your order is shipped, you'll receive a tracking number to keep tabs on your delivery.
International Shipping (Contact us for more info):
- Delivery Time: International orders typically arrive within 7-14 business days, depending on your location.
- Shipping Fees: Shipping fees vary by destination and will be calculated at checkout. Import duties and taxes may apply and are the responsibility of the customer.
- Tracking: All international shipments come with a tracking number so you can follow your package's journey to your doorstep.
General Notes:
- Order Processing: All orders are processed within 1-2 business days.
- Delays: Please note that delivery times may be affected by holidays, customs, or other unforeseen delays.
- Customer Support: If you have any questions or need assistance with your order, feel free to contact our support team at support@thetidur.com.
We strive to ensure a smooth and timely delivery experience, so you can start enjoying your tidur Weighted Blanket as soon as possible!